Word document (*.docx) not converting to PDF | JCG Technologies, Inc.

Word document (*.docx) not converting to PDF

Sometimes, when uploading a Word document to SuiteView, you'll notice that it doesn't get converted to PDF.  Typically, this is caused by macros being enabled in the document, or the document contains complex formatting that the converter can’t read.  Changing the .docx to .doc can either disable macros or change the format codes to older versions, which should allow the document to convert normally.